Health and Safety Policy Statement
The directors recognise that they have a responsibility to ensure that all reasonable precautions are taken to provide and maintain working conditions, which are safe, healthy and comply with all statutory requirements and codes of practice.The company will, so far as is reasonably practicable, pay particular attention:
Booking and Cancellation Terms and Conditions
ATT Ltd endeavours to ensure that all planned training courses will be delivered as advertised however there are occasions when for business reasons changes need to be made to the published dates.
We aim to minimise disruption caused by cancellation, recognising the impact that has on our relationship with our customers
All customers that do not hold an account with us should make payment in full at point of booking to confirm a place on the course.
The terms for credit customers are that payment shall be made in full within 30 days of the date of issue of an invoice.
Credit facilities may be withdrawn from organisations failing to settle accounts within the specified period.
Cancellation by ATT Ltd
ATT reserves the right to cancel any course program where there are insufficient numbers to make the course viable.
The decision to cancel may have to be made at short notice however ATT will endeavour to give three working days notice of cancellation.
ATT will endeavour to arrange a suitable alternative date for those individuals booked on the course.
Should a suitable alternative not be found, a full refund will be made.
Cancellation by a delegate or company
We recognise that there are occasions when delegates or companies may wish to cancel their place on a course.
Late cancellations have a significant impact on the viability of course programmes both in terms of the value of learning for participants and the financial viability of a course.
Where a delegate cancels giving 10 working days notice, a full refund will be made, unless a suitable alternative is agreed.
Where a delegate gives 5 working days’ notice or less, or fails to attend a course, no refund will be given. All Test Fees and Exam Fees are non-